For participants in contract education - how to activate your student account

Everyone who attends a credit-bearing education at Karolinska Institutet receives a student account. The account gives you access to a number of services such as the Canvas learning platform, e-mail, KI's wireless network, the web-based system for study documentation (Ladok), and remote access to the library's resources.

How to activate your student account

When you are admitted to a credit-awarding contract education, you will receive an e-mail from Karolinska Institutet with your username (KI-ID) and an activation code. You use this information to activate your student account.
Go to KI:s ID portal. (Note that you can not use Internet Explorer for this, use a different browser such as Chrome, Safari or Firefox.)
Choose "Use activation code" and follow the instructions (enter your social security number, e-mail or KI-ID (username) and fill in the activation code that you have received in the e-mail. You also need to check the box that you are not a robot).
In the next step, create a password associated with your username.
Now your student account will be activated and ready to use. Please note that it may take up to 24 hours for the e-mail account to be activated.

Services accessed with your student account

You can log in with your username ("KI-ID") and password to access services such as:

Your student email.
Canvas - web-based learning platform
Ladok on the web (where you see your admission and results upon completion of the course)
Remote access to the library's resources
You can read more about KI's various e-services here.

Q&A

I did not receive the e-mail with my username and activation code. What do I do?

The e-mail will be sent in connection with your admission to the course. It usually takes place one or a few weeks before the course starts. If you do not receive the e-mail, it is usually due to one of the following reasons:

If you have previously studied at Karolinska Institutet, you already have a KI ID and you will therefore not receive the e-mail with your username and activation code. To reset your username and password, you need to upgrade your student KI-ID to a higher authentication assurance level.
Check in your spam folder. Sometimes the e-mail ends up there.
If the e-mail is not in your spam folder, it could be because you have another e-mail address linked to the web-based study documentation system (Ladok). It's probably the e-mail address you used when you last studied at university or college. Check the inbox of that e-mail address.

If you have not received the e-mail with your username and activation code a week before the start of the course, or if you do not know which e-mail address, or do not have access to the e-mail address that is linked to Ladok, contact the course coordinator.

I forgot my password and / or username. How do I restore these?

Should you forget the password for your student account, you will need to order a new activation code. You order a new activation code here. The activation code will be sent to your home by post to your population registration address within 1-3 days. The activation code is valid for 14 days and you can only order one code at a time.

You can also visit Student-IT at the University Library at Karolinska Institutet campus Solna. Bring your identification to get help changing the password.

How do I log in to Canvas?

If you attend a credit-bearing course, you log in to Canvas as a student (the purple box).
If you attend a non-credit course, you log in to Canvas as an external user (the blue/green box).

More information about your student account

For further information about managing your student account, go to My Student Account.