My student account

Activate your student account

• As a new student, you need to activate your student account. Please follow the instructions below. For autumn semester 2023, you can activate your account from August 2nd 2023. If you were admitted as a reserve, you should be able to activate your account within a few days after you have accepted your study spot.
• When you activate your student account you comply to the University Library service regulations.
• If you have studied at KI the two previous semesters you should use the same login as before. If you have forgotten your login details, please see instructions under the heading Change the password to your student account.
• Read more at Digital tools and services for students about the services that your student account gives you access to.

Activate your student account in one of the following four ways. Most students with no Swedish National registration number use number 1.

1. Via activation code from KI

If you have received an activation code by email, post or handout:

• Log in and activate your student account

This applies mainly to exchange students, global programme students, students who lack a Swedish National registration number, distance students who are not registered by the authorities in Sweden, doctoral students from other universities, post-docs and other external course participants.

Did not receive an activation code?

Order a new activation code which will be sent by post to your population registration address. 

2. Via account at antagning.se

If you have a Swedish National registration number (consisting of your date of birth and four additional digits) and an account at antagning.se:

• Log in and activate your account

You need to have activated your account at antagning.se first. Please direct any questions about your account at antagning.se to the support team at antagning.se.

3. Via account at eduID.se

If you have a Swedish National registration number and an account at eduID.se:

• Log in and activate your student account

You need to have activated your account at eduID.se first. Please direct any questions about your eduID account at support@eduid.se, tel: 0455-385200.

4. Contact Student IT

If you haven’t received an activation code or need help to activate your student account you can contact Student IT at the University Library (KIB). Please note that you have to show identification.

Change the password to your student account

You can change the password at any time. Your new password:

• must consist of at least ten characters 
• must contain at least two letters and at least two special characters and digits
• must not contain Scandinavian characters, such as å, æ, ö, ø, etc or personal information, such as your name or social security number. Please avoid the special characters £, $, ¤ in the password

Please note that you are not allowed to reuse old passwords. Also, the password may not be used outside KI.

• Create a new password with the help of Microsoft 365. Here is a guide on how to change your password via Microsoft 365. Please note that this method of changing your password requires that you have activated two-step verification.

Having problems creating a new password via Microsoft 365? 

If you have a Swedish National registration number you can also order a new activation code from KI. Please note that the activation code will be sent by mail to the postal address where you are registered by the Swedish authorities.

• Order a new code from KI

If you lack a Swedish National registration number you can get help resetting the password by contacting Student IT. Please be sure to be ready to show identification.

The password for your student account is valid for 12 months, then it must be changed. You will be notified by email when it's time to change the password.

Activate two-step verification/Microsoft Authenticator

Two-step verification/MFA (multi-factor authentication), means logging in using two steps: your student e-mail address and password, and a code or authorization via an app on your phone. Two-step verification is mandatory for all students at KI.
To enable two-step verification, you need a mobile phone that can install apps from the Appstore or Google Play.

The Microsoft Authenticator app is free!

Guide to activate two-step verification

How to reset the Microsoft Authenticator app

If the Microsoft Authenticator app has stopped working for some reason, or you have lost your phone, follow the guide below to reactivate the two-step verification.

Guide to reset the Microsoft Authenticator app

Wireless network Eduroam

Eduroam is a collaboration between colleges and universities around the world to facilitate the use of each other's wireless networks. Eduroam is available at many institutions both in Sweden and abroad. Always use the settings that apply to Karolinska Institutet, even at locations outside the KI campus.
Eduroam also works at several libraries in Stockholm and also at train stations, airports and ports.

Connect to Eduroam

KI card

All students can obtain a KI card that serves as your access card, library card and printing card. All information on how to get your KI card can be found at KI card for students.

You can change the PIN code to your KI card (you need to be on campus to be able to access the site).

Frequent questions

What is the student account used for?

The student account consists of a username (KI ID), a password and an email address.

The student account can be used for the following services:

• Canvas - webbased learning platform
• E-mail – all students at KI get a student e-mail. When logging in, your username is your e-mail address (firstname.lastname@stud.ki.se). You can also forward the student e-mail to your private e-mail. By doing so, you won't miss out on important information from KI.
• Ladok – web service to check reported study results and to print verified certificates
• Microsoft 365
• KI’s wireless network: eduroam
• Remote access to the library resources
• Borrowing books at the library. By activating your student account you agree on the library service regulations. Your KI card is your library card. 
• Book a group study room
• Book the resource room
• Make appointments with Academic Writing Support or guidance in information searching at the library
• Logging on to the computers at campus

I am getting an error message when activating my student account, what is wrong?

This is probably because your chosen password does not fulfill the demands. Try again: use at least ten characters, of which at least two letters and at least two numbers/special characters. Also, the password must not contain personal information, such as your name or social security number.

I have just been accepted from being a reserve, why can't I activate my student account?

Often it takes a day before your student account is created. Have some patience and try again a little later.

How long is the student account password valid?

The password for your student account is valid for 12 months, then it must be changed. You will receive information to your student e-mail account when it's time to change (also check spam folder). Please note that you are not allowed to reuse previous passwords.

I do not receive e-mails to my student e-mail

Check the spam folder in your student e-mail.

How do I activate two-step verification via app?

To be able to change your password via Microsoft 365 you need to activate two-step verification.

Why is two-step verification mandatory at KI?

• It is a requirement from the Swedish Civil Contingencies Agency
• The introduction of two-step verification is a measure to increase the security of your student account and to prevent your account from being hijacked.
• Two-step verification protects your user identity at KI (prevents ID hijacking) and increases security when you log in with your student account to KI's various IT services and systems.
• The function is used to confirm that it is you who logs in to KI's IT services such as Outlook, Microsoft Teams, SharePoint and OneDrive. The introduction of two-step verification affects students and employees at KI.

I´m having problems connecting to eduroam

Reinstall eduroam on your device by forget the network and then reinstall.

Some Mac-users may experience some issues connecting to eduroam after the reinstallation. 
Please follow this guide and then try to connect to eduroam again. 

I seem to be missing content in Canvas

You have to talk with the teacher responsible for the course.

How do I update my contact information?

Log in to Ladok to change your contact information. When changing a phone number, you also need to log in to IDAC, in order for it to be synced everywhere, and click on "Services" and then "Change telephone number".

What happens to the student account after the studies are finished?

You have access to your student e-mail, Canvas and other systems two semesters after you have finished your studies.

However, you no longer have remote access to the library resources or Microsoft 365 when you are not registered as an active student at KI.

At the end of the second semester, you will receive a notice by email to the student-email address when your account will be shut down.

If you’re on a study break, you’ll keep your account during that time, but no remote access to the library resources or Microsoft 365.

Remember to save all important files and e-mails before your account is closed down!

If you want to continue using Microsoft 365 after your studies – please contact Microsoft for a private license.

How do I save my e-mails from the student e-mail after graduation?

If you want to save e-mails from your student e-mail, the easiest way to do so is to forward e-mails to another e-mail account.

You can also import the whole student e-mail account to another account by Microsoft, if you have one.

Instructions for PC

Instructions for Mac

When you log in to your account in Outlook, your username is your e-mail, that is, firstname.lastname@stud.ki.se.