My student account

Activate your student account

Please note! Once you have activated your student account, it takes about 24 hours before you can log in to Ladok to register for your course/programme. 

Activate your student account in one of the following ways. Most students with no Swedish personal identity number go for option number 2. When you activate your student account, you will see your username (KI-ID), student email address and choose your password.

1. Via KI:s ID-portal using e-identification  

If you have a Swedish personal identity number (consisting of your date of birth and four additional digits) you can activate your student account via KI:s ID-portal using: BankID, mobile BankID, Freja eID or eduID.

2. Via activation code from KI

If you have received an activation code by email, post or handout, go to KI:s ID-portal, choose "Use activation code" and follow the instructions.

This applies mainly to exchange students, global programme students, students who lack a Swedish personal identity number, distance students who are not registered by the authorities in Sweden, doctoral students from other universities, post-docs and other external course participants. 

Did you not receive an activation code? 

Order a new activation code which will be sent by registered email in Ladok or by post to your population registration address. The activation code is valid for 14 days and you can only order one code at a time.
 

3. Contact Student IT

If you haven’t received an activation code or need help to activate your student account you are welcome to contact Student IT at the University Library.

Upgrade your student KI ID to a higher authentication assurance level

For continued access to Ladok, all students with a Swedish personal identity number must upgrade the student account (KI ID) to a higher authentication assurance level.
You can do this via the ID portal using your e-ID and your student login details (same as for Canvas) and click on "Assurance level" followed by "Confirm KI Account".

This upgrade also make it possible for you to easily change your password to the student account via the ID Portal if needed.

Important! It may take up to 24 hours before you can log in to Ladok again once you have upgraded your student account. Worth considering if you, for example, are going to register for an examination via Ladok!

Activate two-step verification/Microsoft Authenticator

Two-step verification/MFA (multi-factor authentication), means logging in using two steps: your student e-mail address and password, and a code or authorization via an app on your phone. Two-step verification is mandatory for all students at KI.
To enable two-step verification, you need a mobile phone that can install apps from the Appstore or Google Play.

Guide to activate two-step verification

The Microsoft Authenticator app is free! Remember to not delete the app in your phone when the authentication is complete.

Reset the Microsoft Authenticator app

If the Microsoft Authenticator app has stopped working for some reason, or you have, for example, lost or change your phone, you can order an access pass via the ID Portal using e-identification. Please follow the guide to reactivate the two-step verification. 

Please note! Remove any old authentication methods, e.g. a lost or old phone that is no longer in use!

Change the password to your student account

You can change the password at any time. Your new password:

• must consist of at least ten characters
• must contain at least two letters and at least one special character and digit
• must not contain Scandinavian characters, such as å, æ, ö, ø, etc or personal information, such as your name or social security number. Please avoid the special characters £, $, ¤, @ in the password

Please note that you are not allowed to reuse old passwords. Also, the password may not be used outside KI.

• Create a new password via KI:s ID-portal using e-identification. Click on "Reset password" and follow the instructions.
• Create a new password via Microsoft 365. Please note that this method of changing your password requires that you have activated two-step verification.

Here is a guide on how to change your password to your student account.

If you lack a Swedish social security number you can get help resetting the password by contacting Student IT. Please be sure to be ready to show identification.

Wireless network Eduroam

Eduroam is a collaboration between colleges and universities around the world to facilitate the use of each other's wireless networks. Eduroam is available at many institutions both in Sweden and abroad. Always use the settings that apply to Karolinska Institutet, even at locations outside the KI campus.

Connect to Eduroam

KI card

All students can obtain a KI card that serves as your access card, library card and printing card. All information on how to get your KI card can be found at KI card for students.

You can change the PIN code to your KI card (only accessible at campus - you need to be connected to KI´s network Eduroam).

For questions or access problems, contact the Security Unit.

Frequent questions

What is the student account used for?

The student account consists of a username (KI ID), a password and an email address.

The student account can be used for the following services:

• Canvas - webbased learning platform and App
• E-mail – all students at KI get a student e-mail. When logging in, your username is your e-mail address (firstname.lastname@stud.ki.se). You can also forward the student e-mail to your private e-mail. By doing so, you won't miss out on important information from KI.
• Ladok – web service to check reported study results and to print verified certificates
• Microsoft 365
• Connect to Eduroam
• Remote access to the library resources
• Borrowing books at the library. By activating your student account you agree on the library service regulations. Your KI card is your library card.
• Book a group study room
• Book the resource room
• Make appointments with Academic Writing Support or guidance in information searching at the library
• Logging on to the computers at campus

I have just been accepted from being a reserve, why can't I activate my student account?

Often it takes a day before your student account is created. Have some patience and try again a little later.

How Can I found out what my username is?

Go to the ID portal and log in with your e-ID. On top of the page, under your name, you will see your username/KI ID.

I do not receive e-mails to my student e-mail

Check the spam folder in your student e-mail.

How do I activate two-step verification via app?

Follow the guide to activate two-step verification.

Why is two-step verification mandatory at KI?

• It is a requirement from the Swedish Civil Contingencies Agency
• The introduction of two-step verification is a measure to increase the security of your student account and to prevent your account from being hijacked.
• Two-step verification protects your user identity at KI (prevents ID hijacking) and increases security when you log in with your student account to KI's various IT services and systems.
• The function is used to confirm that it is you who logs in to KI's IT services such as Outlook, Microsoft Teams, SharePoint and OneDrive. The introduction of two-step verification affects students and employees at KI.

I´m having problems connecting to eduroam

Reinstall eduroam on your device by forget the network and then reinstall.

Some Mac-users may experience some issues connecting to eduroam after the reinstallation. 
Please follow this guide and then try to connect to eduroam again. 

I seem to be missing content in Canvas

You have to talk with the teacher responsible for the course.

How do I update my contact information?

Log in to Ladok to change your contact information. When changing a phone number, you also need to log in to IDAC, in order for it to be synced everywhere, and click on "Services" and then "Change telephone number".

What happens to the student account after the studies are finished?

You have access to your student account (student e-mail, Canvas and files) for 365 days after you have finished your studies.

However, you no longer have remote access to the library resources or Microsoft 365 when you are not registered as an active student at KI. 

At the end of the second semester, you will receive a notice by email to the student-email address when your account will be shut down.

If you’re on a study break, you’ll keep your account during that time, but no remote access to the library resources or Microsoft 365.

Remember to save all important files and e-mails before your account is closed!

If you want to continue using Microsoft 365 after your studies – please contact Microsoft for a private license.

What happens to my student account if I become a doctoral student at KI?

• As an undergraduate, you should have access to your student account for 365 days after graduation, but if the staff account (as a doctoral student) is activated during this period, the student account will be deactivated.
• If the student account is closed for more than 30 days, the contents of the student account will be lost.
• If you find that your student account has been deactivated and you have content that you would like to save/access, please contact Student-IT as soon as possible.

How do I save my e-mails from the student e-mail after graduation?

If you want to save e-mails from your student e-mail, the easiest way to do so is to forward e-mails to another e-mail account.

You can also import the whole student e-mail account to another account by Microsoft, if you have one.

Instructions for PC

Instructions for Mac

When you log in to your account in Outlook, your username is your e-mail, that is, firstname.lastname@stud.ki.se.

How can I access my study data in Ladok after I have finished my studies?

If you have a Swedish social personal identity, you can obtain a digital eduID that you use to log in to Ladok for students.

This is how you do it:

1. Go to eduID and create an eduID
2. Log in to Ladok with your eduID. Select “eduID Sweden” in the list of higher education institutions on the login page.

As an Alumni, you can also log in to Ladok with bankID or Freja eID:

• Go to Ladok and click on “Ladok för alumni/Ladok for alumni” at the bottom of the page
• Log in with BankID or Freja eID

In Ladok you can:

• see an overview of your studies
• download study certificates that can be verified digitally
• apply for a degree.

If you have studied at several Swedish colleges or universities, you can access all your study information with the same login. And with your eduID, you can also log in to some other higher education sites, such as antagning.se.

If you no longer have an active student account or an eduID/BankID, you can order a study certificate by emailing Mail about a certificate of study.