For participants in contract education - how to activate your student account

Everyone who attends a credit-bearing education at Karolinska Institutet receives a student account. The account gives you access to a number of services such as the Canvas learning platform, e-mail, KI's wireless network, the web-based system for study documentation (Ladok), and remote access to the library's resources.

How to activate your student account

  1. When you are admitted to a credit-awarding contract education, you will receive an e-mail from Karolinska Institutet with your username (KI-ID) and an activation code. You use this information to activate your student account.
  2. Go to KI:s ID portal. (Note that you can not use Internet Explorer for this, use a different browser such as Chrome, Safari or Firefox.)
  3. Choose "Use activation code" and follow the instructions (enter your social security number, e-mail or KI-ID (username) and fill in the activation code that you have received in the e-mail. You also need to check the box that you are not a robot).
  4. In the next step, create a password associated with your username.
  5. Now your student account will be activated and ready to use. Please note that it may take up to 24 hours for the e-mail account to be activated.

Services accessed with your student account

You can log in with your username ("KI-ID") and password to access services such as:


I did not receive the e-mail with my username and activation code. What do I do?

The e-mail will be sent in connection with your admission to the course. It usually takes place one or a few weeks before the course starts. If you do not receive the e-mail, it is usually due to one of the following reasons:

  1. If you have previously studied at Karolinska Institutet, you already have a KI ID and you will therefore not receive the e-mail with your username and activation code. To reset your username and password, you need to upgrade your student KI-ID to a higher authentication assurance level
  2. Check in your spam folder. Sometimes the e-mail ends up there.
  3. If the e-mail is not in your spam folder, it could be because you have another e-mail address linked to the web-based study documentation system (Ladok). It's probably the e-mail address you used when you last studied at university or college. Check the inbox of that e-mail address.

If you have not received the e-mail with your username and activation code a week before the start of the course, or if you do not know which e-mail address, or do not have access to the e-mail address that is linked to Ladok, contact the course coordinator.

I forgot my password and / or username. How do I restore these?

Should you forget the password for your student account, you will need to order a new activation code. You order a new activation code here. The activation code will be sent to your home by post to your population registration address within 1-3 days. The activation code is valid for 14 days and you can only order one code at a time.

You can also visit Student-IT at the University Library at Karolinska Institutet campus Solna. Bring your identification to get help changing the password.

How do I log in to Canvas?

If you attend a credit-bearing course, you log in to Canvas as a student (the purple box).
If you attend a non-credit course, you log in to Canvas as an external user (the blue/green box).

More information about your student account

For further information about managing your student account, go to My Student Account.

Petra Hellbom