My student account

Activate your student account

For the autumn semester 2026, you can activate your account from 31 July 2026.

Please note that after you have activated your student account, it may take up to 24 hours before you can log in to Ladok and register for your course/programme.

Activate your student account in one of the following ways. When you activate your student account, you will see your username (KI-ID), student email address and choose your password.

1. Via KI:s ID-portal using e-identification  

If you have a Swedish personal identity number, you can activate your student account via KI:s ID-portal using BankID, Freja eID or eduID.

2. Via activation code from KI

If you have received an activation code from KI, go to KI:s ID-portal, click “Use activation code”, and then follow the instructions.

This primarily applies to exchange students, global programme students, students without a Swedish personal identity number, distance-learning students who are not registered with the Swedish authorities, doctoral students from other universities, postdoctoral researchers, and other external course participants.

Did you not receive an activation code? 

If you have not received an activation code and are unable to activate your student account using e-identification, you can order an activation code which will be sent by registered email in Ladok or by post to your population registration address. The activation code is valid for 14 days and you can only order one code at a time.
 

3. Contact Student IT

If you haven’t received an activation code or need help to activate your student account you are welcome to contact Student IT at the University Library.

Two-step verification/Microsoft Authenticator

Two-step verification/MFA (multi-factor authentication) is manatory at KI. 
This means that you sign in using two steps:

1. your student email address and password 
2. a code or approval via an app on your mobile phone

To activate two‑step verification, you will need:

• a mobile phone on which apps can be installed from the App Store or Google Play
• access to a computer to complete the activation

Activate two-step verification

The Microsoft Authenticator app is free of charge. 
Please note that you must not delete the app from your phone after two‑step verification has been activated, as you will then be unable to sign in. 

Reset the Microsoft Authenticator app

If you have lost your mobile phone, switched to a new device, or for any other reason need to reinstall Microsoft Authenticator, it is important that you restore the app correctly. This ensures that you continue to have access to services that require two-step verification.

Please follow the guide to reset your two-step verification. 

Change the password for your student account

You can change the password for you student account in one of the following ways:

• Via KI:s ID-portal using e-identification. Click on "Reset password" and follow the instructions.
• Via Microsoft 365. Please note that this method requires two-step verification to be activated.

Here you can find a guide on how to change the password for your student account.

Requirements for your new password:

• must consist of at least ten characters
• must iclude letters, umbers and special characters
• must not contain Scandinavian characters, such as å, æ, ö, ø, or personal information, such as your name or personal identity number. Avoid the special characters £, $, ¤, @ in your password
• must not be used for other services outside KI.

If you do not have a Swedish personal identity number, please contact Student IT for assistance with resetting your password. You will need to present valid identification.

Upgrade your student KI ID to a higher authentication assurance level

Students with a Swedish personal identity number who received their student account before 2025 need to upgrade the assurance level on their student account in order to retain access to Ladok. 
This also applies to students who previously had a temporary Swedish personal identity number and now had a permanent personal identity number registered in Ladok.

How to upgrade the assurance level:

Sign in to the ID portal using your e-ID and the login details for your student account, the click "Assurance level" followed by "Confirm KI Account".

This upgrade will also enable you to easily change your student account password via the ID Portal if needed.

Important: It may take up to 24 hours before you are able to log in to Ladok again after upgrading the assurance level. This is particularly important to keep in mind if, for example, you need to register for an examination via Ladok.

Wireless network Eduroam

Eduroam is a collaboration between colleges and universities around the world to facilitate the use of each other's wireless networks. Eduroam is available at many institutions both in Sweden and abroad. Always use the settings that apply to Karolinska Institutet, even at locations outside the KI campus.

Connect to Eduroam

KI card

As a student at Karolinska Institutet, you will receive a KI card, which is used as:

• access card for campus building
• a print card
• a library card 

All information on how to get your KI card can be found at KI card for students.

You can change the PIN code to your KI card yourself. Please note that this only works when you are connected to KI´s network eduroam.

If you have any questions or experience access problems, please contact the Security Unit.

Frequent questions

What is the student account used for?

Your student account includes a username (KI ID), a student email address, and a password, and gives you access to the following services:

• Canvas – the web-based learning platform and App
• Student email – your official email address from KI
  Tip: Forward the student e-mail to a private email address so you don’t miss important information.
• Ladok – to view your study results and dowload digitally verified certificates.
• Microsoft 365
• Inspera – digital examination platform
• Eduroam – connect to the university wireless network
• Library services, including:
  – Remote access to the library resources
  – Borrowing books (by activating your student account, you accept the library service regulations; your KI card also serves as your library card)
  – Booking group study room
  – Booking the resource room
  – Making appointments with Academic Writing Support or guidance in information searching
• Logging in to computers on campus

For more information, please visit Digital tools and services for students.

Where can I find my login details?

Go to the ID portal and log in with your e-ID.At the top of the page, under your name, you will find your username (KI ID) and your student email address. In the ID Portal, you can also change the password for your student account.

Which login should I use – student email address or username (KI ID)?

Use your student email address when signing in to:

• Student email (stud.ki.se)
• Microsoft 365

Use your username (KI ID) when signing in to, for example:

• Canvas
• Ladok
• Inspera
• eduroam
• My library loans
• Computers in the library and examination halls

I have just been accepted from the reserve list - why can't I activate my student account?

When you are admitted from the reserve list, it can take up to one day for your student account to be created. Please wait a little while and try again later.

How do I activate two-step verification using an app?

Follow the step-by-step guide to activate two-step verification using an authentication app.

Why is two-step verification mandatory at KI?

• It is a requirement from the Swedish Civil Contingencies Agency
• The introduction of two-step verification is a measure to increase the security of your student account and to prevent your account from being hijacked.
• Two-step verification protects your user identity at KI (prevents ID hijacking) and increases security when you log in with your student account to KI's various IT services and systems.
• The function is used to confirm that it is you who logs in to KI's IT services such as Outlook, Microsoft Teams, SharePoint and OneDrive. The introduction of two-step verification affects students and employees at KI.

I´m having problems connecting to eduroam

Start by removing (forgetting) the eduroam network on your device and then reinstall it.
Some Mac users may experience issues connecting to eduroam after reinstallation. If this happens, please follow this guide and then try connecting to eduroam again.

I seem to be missing content in Canvas

If you can’t see some course content in Canvas, please contact the teacher responsible for the course. They can check your course access and permissions.

How do I forward my student email to a private email?

If you don't regularly check your student email, make sure to set up email forwarding to your private email so you don't miss important information.

I do not receive emails to my student email

Please check the spam or junk folder in your student email account, as messages may sometimes end up there.

How do I update my contact information?

Sign in to Ladok to change your contact information. If you need to change your phone number, you must also sign in to IDAC, so that the change is synced across all systems. In IDAC, go to "Services" and select "Change telephone number".

What happens to my student account after I finished my studies?

You will have access to your student account (including student email, Canvas, Ladok and Microsoft 365) for 365 days after you have finished your studies.

However, once you are no longer registered as an active student at KI, you will lose remote access to library resources.

Toward the end of the second semester, you will receive an email to your student email address informing you when your account will be closed.

If you are on an approved study break, you will keep your student account during that period. Please note that you will not have remote access to library resources or Microsoft 365 while on a study break.

Important: Remember to save any important files and emails before your account is closed.

If you wish to continue using Microsoft 365 after your studies, you will need to contact Microsoft to abtain a private license.

What happens to my student account if I become a doctoral student at KI?

• As an undergraduate, you should have access to your student account for 365 days after graduation, but if the staff account (as a doctoral student) is activated during this period, the student account will be deactivated.
• If the student account is closed for more than 30 days, the contents of the student account will be lost.
• If you find that your student account has been deactivated and you have content that you would like to save/access, please contact Student IT as soon as possible.

How can I save emails from my student email account?

If you want to keep emails from your student email account, the easiest option is to forward them to another email address.

If you have another Microsoft email account, you can also import your entire student email mailbox into that account.

Instructions for PC

Instructions for Mac

When you sign in to Outlook, use your student email address as your username (firstname.lastname@stud.ki.se).

How can I access my study data in Ladok after I have finished my studies?

If you have a Swedish personal identity number, you can obtain a digital eduID. You can use this eduID to sign in to Ladok for students and access your study data after your studies have ended.

This is how you do it:

1. Go to eduID and create an eduID
2. Sign in to Ladok with your eduID. On the login page, select “eduID Sweden” from the list of higher education institutions.

As an Alumni, you can also sign in to Ladok with bankID or Freja eID:

• Go to Ladok and click on “Ladok för alumni/Ladok for alumni” at the bottom of the page
• Sign in with BankID or Freja eID

In Ladok you can:

• see an overview of your studies
• download study certificates that can be digitally verified
• apply for a degree

If you have studied at more than one Swedish university or higher education institution, you can access all your study records with the same login. Using your eduID, you can also sign in to other higher education services, such as antagning.se.

If you no longer have an active student account or access to eduID/BankID, you can request a study certificate by emailing Mail about a certificate of study.